Storytelling

“By nature, people hate being wrong or admitting failure. Ironically, listeners lean in to a storyteller when s/he shares a failure. It makes the storyteller, the speaker, the brand more human, more accessible. When the listener is engaged, share the learning that comes from the failure. Next comes the redemption: When faced with the same…

“Conduct Data-Driven Assessments: Balance comes from knowing what the team actually needs to focus on. That’s best identified through data-driven assessments rather than intuitive guesses or polling for consensus. The Team Diagnostic™ Assessment is a powerful tool measuring current team conditions so the manager can identify the critical levers to improve team performance so the team…