How To Support Caregiving Employees Without Losing Business Momentum

Focus On Outcomes, Not Process

Your goal should be to focus on the outcome, not the process. Leaders who point their attention to the process by which accountabilities are met tend to be (or be experienced as) micromanagers. A focus on completeness, timeliness and quality enables leaders to be experienced as treating their team with respect and enabling them to create the kind of life rhythm that elevates satisfaction, engagement and retention. – David Taylor-Klaus, MCC, CPCC, DTK Coaching