Trust and verify; do not rely on the reporting alone. Walk the floor and put yourself in the seat of the customers or stakeholders.
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Design Reporting Protocols With The Client “ROI design is the key to proof, and design starts even before the engagement agreement is drafted, let alone signed. Design—with the client or sponsor—what will be measured, how and when it will be measured, and how it will be reported and to whom. In this way, reporting will…
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The shining towers in America’s financial centers are symbols of wealth and ambition. However, a more subdued uprising is taking place within their confines. Forget about million-dollar mergers and the cacophony of the trading floor; the real success makers frequently work in quiet conference rooms that are out of sight to the naked eye. These…
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Dive Into Executive Function “The adage is true: “When you know better, you do better.” Dive into executive function—the mental processes enabling us to focus attention, remember instructions, plan and successfully handle multiple tasks. Learn about it. Get training. Hire an executive function coach. If you wanted to get better at tennis, you’d take lessons…
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Spread The Word To Your Clients “Coaches and “coachsultants” working with CEOs, CHROs and COOs have a brilliant (and simple) access point to speaking engagements: Let your clients know that you are a speaker and what your topics are! I am amazed at how many engagements my mentor coaching clients and I have secured merely…
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https://youtu.be/8Ak2-S1FF94 Mindset Mondays with DTK - Ep #152 — The Science of an Art? Much has been written about the science of leadership. And I've written, spoken, and ranted about it quite a bit. I am not at a loss for opinions on and theories about it, myself. AND ... what excites me most is…
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https://youtu.be/hbK4E2eBX94 Episode #151 — Feel It All! When I selected a quote for this week, control over the US Senate was still up in the air pending a runoff in Georgia and the US capital city had not yet erupted in destructive or violent protest. As I sit here watching the dissolution of civility in…
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https://www.facebook.com/david.taylorklaus/videos/10157041120522687/ Ep #122 — Don't make me look! When someone points out one of my faults, I very often find it hard - at first - to accept the gift of awareness. OK. Let's be real. I don't like it when folk point out my faults. There's part of me that wishes I had noticed…
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https://www.facebook.com/david.taylorklaus/videos/10157023105582687/ Episode #121 — Another broken contract? The formal definition of "Lip service" is "an avowal of advocacy, adherence, or allegiance expressed in words but not backed by deeds." In other words: a broken promise. My inbox is filled with promises of allyship, support, change-making, cultural shift, and action. A parade of massive consumer brands.…
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https://www.facebook.com/david.taylorklaus/videos/10156601634597687/ Mindset Mondays with DTK - Ep #101 — Doing your work is it's own reward. Yes, you're going to be unappreciated. You'll be challenged and sabotaged. You'll encounter epic failures. Your expectations will be unmet. And you will lose. Given that, how will you choose to carry on? How will you take pride in…
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